Corsair Connect Limited — Terms and Conditions

Last updated: 1 March 2026 (Version 1.0)

1. Introduction and Acceptance

1.1 These Terms and Conditions (“Terms”) govern your access to and use of the Corsair Connect platform, including its website(s), applications, and services (collectively, the “Platform”).

1.2 By accessing or using the Platform, you confirm that you have read, understood, and agree to these Terms and all documents they reference. If you register for an account, you will need to accept these Terms before you can proceed.

1.3 If you do not agree, you must not use the Platform.

1.4 You must be at least eighteen (18) years of age, or the age of majority in your jurisdiction (whichever is higher), to use the Platform.

1.5 These Terms are intended to be read in full and understood before use. We aim to provide clear, transparent, and accessible terms in plain language.

1.6 The Platform may change over time. If you continue using it after we update these Terms, that counts as your acceptance of the updated version. See Section 22 for how we notify you of changes.

1.7 Document hierarchy. These Terms are the main agreement for the Platform. They should be read together with the following documents (collectively, the “Platform Documents”):

• Privacy Policy (including Cookies)
• Plastic Credit Token Utility Disclosure
• Applicable Regional Annex(es)

If you become an independent associate, additional agreements may apply — see the Independent Associate Agreement for details.

1.8 Conflict resolution. If these Terms conflict with another Platform Document:

• The Privacy Policy takes priority for data-protection and privacy matters.
• These Terms take priority for all general Platform matters not covered by another document
• Where mandatory consumer-protection, data-protection, or other laws in your jurisdiction offer greater protection, those laws take priority.

1.9 Entire agreement. These Terms, together with the Platform Documents, form the complete agreement between you and the Company regarding the Platform and replace all earlier agreements, whether written or spoken.

2. Definitions

2.1 “Authorized Officer” means the Company’s CEO or another person the Company has authorized to act on its behalf.

2.2 “Company” means Corsair Connect Limited.

2.3 “Content” means all text, data, software, graphics, audio, video, or other material available on the Platform, whether created by the Company or by Users.

2.4 “CSR Wallet” means the wallet used for CSR, CSR25, and CSR26 Token balances on the Platform.

2.5 “Value Voucher” means a stored-value instrument purchased by a member from their Primary Wallet and sent to another member via the Platform, redeemable for Plastic Removal Packages, Pro Access Passes, Plastic Credit Purchase Pool contributions, or further Value Vouchers, but having no cash value.

2.6 “Milo” means the Company’s on-Platform support assistant.

2.7 “Personal Data” has the meaning set out in the Privacy Policy.

2.8 “Platform Documents” has the meaning set out in Section 1.7.

2.9 “Primary Wallet” means the wallet used for fiat or stablecoin deposits and primary balances.

2.10 “PRP” means Plastic Removal Package.

2.11 “Related Parties” means the Company’s parent companies, affiliates, subsidiaries, and their directors, officers, employees, and agents.

2.12 “Service” means the Plastic Removal Service and any related Platform services, including PRP sales, Token issuance, certificate generation, and access to the CSR portal.

2.13 “Tokens” means CSR, CSR25, CSR26, and any other digital utility tokens issued through the Platform, as described in the Plastic Credit Token Utility Disclosure.

2.14 “Usage Data” means technical and behavioural data collected automatically when you use the Platform, such as IP address, device identifiers, browser type, operating system, timestamps, pages visited, and diagnostic data.

2.15 “User Content” means content uploaded, submitted, or posted by Users through the Platform.

2.16 “We,” “Us,” and “Our” mean the Company.

2.17 “You” or “User” means any person or entity accessing or using the Platform, whether as a visitor, customer, or otherwise.

2.18 Other defined terms may appear in the Platform Documents listed above. Unless the context requires otherwise, singular includes plural and vice versa, and all gender references are inclusive.

3. Scope of the Platform

3.1 The Platform provides digital access to the Service, including PRP purchases, account management, wallets, Token features, communications, support tools, and related services.

3.2 What the Platform is not. The Platform is not a bank, financial institution, investment advisor, broker-dealer, exchange, or money transmitter (except where specifically licensed). Nothing on the Platform is financial, investment, legal, tax, or professional advice. Information on the Platform is general and should not be used as a substitute for qualified professional advice.

3.3 We may add, change, pause, or remove Platform features at any time to improve performance, security, compliance, or user experience. If a change significantly affects your rights, we will give you reasonable notice as described in Section 22.

3.4 Some features may only be available to certain user types (e.g., verified customers) or in certain regions. We may restrict feature availability based on regulatory requirements, verification status, or risk assessment.

3.5 Using the Platform does not give you any ownership interest, equity stake, or entitlement beyond what these Terms expressly state.

3.6 Platform provided “as is”. The Platform and all its features are provided “as is” and “as available.” We make no promises or guarantees about Platform performance, availability, data accuracy, suitability for any particular purpose, or the outcome of any activity on the Platform. You use the Platform at your own risk.

4. Accounts and Eligibility

4.1 Registration. You may register for an account as an individual or as a formally registered business entity.

4.2 One account. You may hold only one account. If we find unauthorized duplicate accounts, we may suspend or close all of them and forfeit their balances to the extent the law allows.

4.3 Entity accounts. If you register as a business, you must provide formation documents, proof of authority, and tax identification when we ask for them.

4.4 Accurate information. You must keep your account information accurate, complete, and up to date at all times. Update your contact details, identification, or entity information promptly whenever they change. Providing false or misleading information may lead to suspension or termination.

4.5 Account restrictions. We may restrict, suspend, or close accounts to protect the Platform, comply with law, prevent fraud, or enforce these Terms. Where the law requires it, we will give you notice or an explanation.

4.6 Account responsibility. You are responsible for all activity on your account. Tell us immediately if you notice any unauthorized access or use. Until we receive your notification and have had a reasonable chance to act on it, you remain responsible for what happens on the account.

4.7 Account closure. You may close your account at any time through the Platform or via Milo, subject to identity verification and settlement of any outstanding obligations.

4.8 Dormant accounts. If your account stays inactive for an extended period, it may go through dormancy procedures, including restricted access or eventual closure, as described in the Platform Documents.

4.9 Data upon closure. When your account is closed, we will handle your data as described in the Privacy Policy and as required by law. We may keep certain data for legal, regulatory, compliance, or audit purposes.

5. Credentials, Security, and Verification

5.1 Credential security. You are responsible for keeping your login credentials, passwords, transaction passwords, and devices safe. Keep your credentials strictly confidential and do not share them with anyone.

5.2 Compromise notification. Tell us straight away if you think your account has been compromised or your credentials have been lost, stolen, or shared with someone else.

5.3 Multi-factor authentication. We may add security measures such as multi-factor authentication, device verification, risk-based checks, and behavioral monitoring to help protect accounts and the Platform.

5.4 KYC verification tiers. We use tiered Know Your Customer (KYC) verification to comply with applicable law and protect the Platform:

• (a) Tier 1 — Identity verification. Government-issued identification document.
• (b) Tier 2 — Address verification. Proof of residential address.
• (c) Tier 3 — Enhanced verification. Additional compliance measures as required by law, risk assessment, or transaction volume.

5.5 Verification obligations. When verification is required, you must provide accurate, current, and complete information and documents. If you do not complete verification, your access may be restricted, features may be suspended, withdrawals may be withheld, or your account may be closed.

5.6 Ongoing verification. We may carry out ongoing monitoring and request updated verification documents at any time. You must respond to re-verification requests promptly.

5.7 AML compliance. We run an anti-money-laundering (AML) program in line with applicable law. We may monitor transactions, file suspicious-activity reports where required, and work with law enforcement and regulators.

5.8 Holds and delays. We may place holds or delays on withdrawals or other account functions while verification, compliance reviews, or investigations are underway. We will process held transactions as soon as reasonably possible once the review is complete.

5.9 Refusal of access. We may refuse, suspend, limit, or end your access if KYC/AML requirements are not met, if activity appears unlawful, fraudulent, or suspicious, or if the law or our compliance obligations require it.

6. Sanctions and Export Compliance

6.1 Sanctions representation. By using the Platform, you confirm that:

• (a) You are not located in, organized under the laws of, or a resident of any country or territory subject to comprehensive sanctions maintained by any major sanctioning authority.
• (b) You are not on any restricted-party or sanctioned-persons list maintained by any applicable authority.
• (c) You are not owned or controlled by, or acting on behalf of, any person or entity described above.

6.2 Sanctions compliance. We screen users and transactions against applicable sanctions lists. We may block, freeze, or reverse transactions involving sanctioned parties, countries, or territories without notice and without liability.

6.3 Export controls. You agree to all applicable export and import control laws. You must not export, re-export, or transfer any Platform data, software, or technology in breach of applicable law.

6.4 Ongoing obligation. If your sanctions status changes at any time, you must immediately cease using the Platform and notify the Company.

7. The Plastic Removal Service

7.1 Service overview. The Service enables Users to purchase PRPs and support the removal of plastic waste from the environment. PRPs are processed through Corsair Group International (“CGI”) and its contributing partners.

7.2 Service components. When you purchase a PRP, you receive:

• (a) Commitment Confirmation — a record confirming your purchase, available on the Platform.
• (b) CSR Tokens — distributed over time as plastic waste is actually removed from the environment and confirmed by CGI.
• (c) Plastic Neutrality Certificate available upon retirement of CSR Tokens through the Platform.
• (d) Access to the CSR Portal — providing information about CSR holdings, retirements, and certifications.
• (e) Public Certification Gallery — where you may make verified holdings and retirements publicly visible.

7.3 Delivery. Plastic removal is a physical process that takes time. Delivery depends on factors such as partner capacity, verification processes, and environmental conditions. We do not guarantee a specific timeline for completing the plastic removal.

7.4 Service updates. We may update Service processes, delivery methods, partner relationships, and PRP details to improve reliability, environmental outcomes, and compliance.

7.5 Data recording. The Platform records PRP activity, including purchaser details and transaction information, for operational, compliance, service-delivery, and transparency purposes.

7.6 Referral commissions. If you were referred to the Service, the person who referred you may earn a commission on your purchases.

7.7 Purchase confirmation. If you do not receive confirmation of a purchase within twenty-four (24) hours, you should contact us through Milo with your transaction and payment details.

7.8 VAT and taxes. All prices shown on the Platform are before VAT, sales tax, and other taxes, unless stated otherwise. Taxes are added to the stated price as required by law. You are responsible for understanding and meeting any local tax obligations arising from your purchases.

8. Tokens and Digital Assets

8.1 Utility nature. Tokens (CSR, CSR25, CSR26) are digital utility receipts related to plastic removal activity and Platform services. They are not securities, investment products, shares, debt instruments, or profit-sharing interests. You must not acquire or use Tokens with an expectation of profit, income, or appreciation. Full details are set out in the Plastic Credit Token Utility Disclosure.

8.2 Token types. The Platform may issue different Token types, each linked to specific time periods or plastic removal programs. The characteristics, availability, and supported features for each Token type are described on the Platform and in the Plastic Credit Token Utility Disclosure.

CSR Wallet. Tokens are issued into your CSR Platform Wallet. Token balances in your CSR Wallet are records maintained by the Platform.

8.4 Withdrawals to blockchain. You may withdraw Tokens to a supported blockchain address, subject to eligibility, verification, network availability, and applicable fees. You are rmaking sure the blockchain address you provide is correct. Tokens sent to an incorrect address may be permanently lost, and we are not responsible for that loss.

8.5 Blockchain transactions are irreversible. Once a Token withdrawal is confirmed on the blockchain, it cannot be reversed or recalled by the Company.

8.6 Retirement. You may retire Tokens on the Platform to receive a Plastic Neutrality Certificate. Retirement sends Tokens to a smart contract address with no withdrawal function. Retirement is permanent and irreversible.

8.7 No guaranteed value. The value of Tokens, if any, depends on market conditions such as supply and demand, market sentiment, and external factors. We make no promises about the current or future value of Tokens and accept no responsibility for financial outcomes (whether losses or gains) resulting from Token value changes.

8.8 No secondary market guarantee. We do not guarantee that a secondary market for Tokens exists or will exist. Tokens are designed as utility receipts, not as tradable instruments.

8.9 Regulatory changes. How Tokens are treated by regulators may change. We may update Token procedures, supported networks, limits, fees, or features to stay compliant with applicable law.

8.10 Fees and limits. Token withdrawals and retirements may carry Platform fees, network (gas) fees, and minimum/maximum limits, as shown on the Platform.

8.11 Verification requirements. You may need to complete KYC verification before you can use Token features. We may suspend or restrict Token functions if the law or our compliance obligations require it.

8.12 Risk acknowledgment. By using Token features, you acknowledge the risks inherent in blockchain-based digital assets, including: market volatility, technology and smart-contract risk, regulatory and legal risk, liquidity risk, cybersecurity risk, irreversibility of transactions, and loss of access due to lost credentials or keys. Tokens are not insured by any government depositprotection scheme.

9. Wallets and Balances

9.1 Primary Wallet.

9.1.1 You may fund the Primary Wallet using fiat currency or selected stablecoins through supported payment methods.

9.1.2 Supported funding methods, currencies, limits, fees, and processing times are shown on the Platform and may change periodically.

9.1.3 Deposits made with unsupported currencies or incorrect details are at your risk and may result in permanent loss of funds.

9.2 Nature of wallet balances. Wallet balances are ledger records kept by the Platform. They are not bank deposits and are not covered by any government deposit-protection scheme. Ownership of funds in your wallets remains with you, subject to the Company’s rights under these Terms (including holds, offsets, and adjustments).

9.3 Adjustments. We may adjust wallet balances to correct errors, prevent fraud, process chargebacks, comply with legal requirements, or enforce these Terms.

9.4 Holds and delays. We may place holds or delays on deposits, withdrawals, or other account functions where required for security, compliance, verification, or operational reasons.

9.5 Withdrawal limits. Minimum and maximum withdrawal amounts, processing timeframes, and all other withdrawal conditions are displayed on the Platform. Multiple withdrawal requests may be submitted, provided that the total does not exceed the limits applicable to your KYC verification tier.

9.6 Withdrawable funds. Withdrawal eligibility, limits, and conditions are subject to your KYC verification tier and are displayed on the Platform.

9.7 Currency conversion. If your deposit currency is different from the Platform’s working currency, the Platform will convert it at the applicable rate. We are not responsible for exchangerate changes, and you accept that currency markets can be volatile.

10. Payments, Fees, and Adjustments

10.1 Fee schedule. Fees and charges may apply to deposits, withdrawals, conversions, and other Platform activities. The current fee schedule is displayed on the Platform.

10.2 Fee changes. We may update fees, limits, and payment methods from time to time. Updated fees will be visible on the Platform before they take effect. We will provide reasonable notice of material fee changes.

10.3 Third-party fees. You are responsible for any third-party fees linked to your Platform transactions, including bank charges, payment-provider fees, network (gas) fees, and currency-conversion charges from your financial institution.

10.4 Payment reversals. If a payment is reversed, disputed, or charged back by your payment provider, we may suspend or restrict your account, reverse the associated wallet balances, withhold pending payouts, and seek to recover amounts owed, as far as the law allows.

10.5 Taxes. You are responsible for all taxes, reporting, and compliance obligations that arise from your use of the Platform, including income tax, self-employment tax, VAT, GST, sales tax, and any transaction reporting required in your jurisdiction.

10.6 Subscription and recurring payments. If you subscribe to any recurring service, the subscription will auto-renew at the published interval unless you cancel before the renewal date. You may cancel recurring payments through the Platform or Milo at any time.

10.7 Price changes. We may change the prices of products and services on the Platform without prior notice. Price changes do not affect purchases already completed unless required by law or operational necessity.

11. Refunds, Chargebacks, and Disputes

11.1 Immediate start of service.

The Plastic Removal Service begins as soon as you purchase a PRP. A portion of the corresponding CSR Plastic Credits is credited to your CSR Wallet shortly after purchase, with further credits released progressively as plastic waste removal is confirmed over the following months and years. By completing a purchase, you expressly agree to the Service starting immediately and accept that you lose your right to withdraw once the Service has begun.

11.2 No refunds.

Because the Service starts immediately and delivery begins at that point, PRPs are non-refundable. Your consent is obtained during the purchase flow in line with applicable consumer-protection law in your jurisdiction.

11.3 Statutory rights preserved.

Nothing in this Section takes away any mandatory legal rights that cannot be waived under the law in your jurisdiction. If the law in your area requires a refund or cooling-off right that cannot be overridden by consent to early performance, we will honour those requirements. See your Regional Annex (Section 25) for jurisdiction-specific details.

11.4 Dispute process.

If you have a concern about a charge:

(a) Step 1. Seek resolution in good faith through Milo.

(b) Step 2. If not resolved through Milo, submit a formal written complaint via https://mail.corsairconnect.com/legal-notice.

(c) Step 3. If still unresolved, proceed to the dispute-resolution process described in Section 23 and your Regional Annex.

11.5 Chargeback effects.

If your payment provider processes a chargeback or reversal, we may: adjust your wallet balances, suspend your account access, withhold pending payouts, and close your account for repeated or abusive chargebacks.

12. Value Vouchers

12.1 Purchase.

A member may purchase a Value Voucher using funds from their Primary Wallet and send it to another member via the Platform.

12.2 Acceptance.

A Value Voucher is delivered to the recipient’s account in a pending state. The recipient must accept the Value Voucher before they can use it. Until the recipient accepts, the sender may cancel the Value Voucher and reclaim it.

12.3 Permitted uses.

Once accepted, the recipient may use the Value Voucher balance for any combination of the following:

(a) purchasing a Plastic Removal Package;

(b) purchasing a Pro Access Pass;

(c) making a contribution to the Plastic Credit Purchase Pool;

(d) purchasing a smaller Value Voucher to send to another member.

12.4 Partial spending.

A Value Voucher balance is reduced by the cost of each item purchased. Any remaining balance continues to be available for the permitted uses listed in Section 12.3.

12.5 Stored value only.

Value Vouchers carry stored value redeemable only for the permitted uses listed in Section 12.3. A sender who cancels and reclaims a Value Voucher may use the reclaimed value only for the same permitted uses.

12.6 Expiration.

Value Vouchers have expiration periods set by the Company. The expiration date is displayed on the Platform. Expired Value Vouchers cannot be used or refunded.

12.7 Non-transferable for cash.

Value Vouchers must not be sold, auctioned, or exchanged for cash or cash equivalents outside the Platform. Any attempt to do so is a violation of these Terms and may result in cancellation of the Value Voucher and disciplinary action.

13. Communications and Support

13.1 Platform support.

We provide Platform support primarily through Milo, our on-Platform support assistant. Milo is available for general inquiries, account assistance, dispute resolution, and compliance questions.

13.2 Legal and privacy requests.

Legal notices and privacy-rights requests can be submitted via:

(a) Legal notice form: https://mail.corsairconnect.com/legal-notice

(b) Privacy rights form: https://mail.corsairconnect.com/privacy-request

13.3 Security incidents.

Security incidents, suspected data breaches, and account compromises can be reported at: https://mail.corsairconnect.com/security-alert

13.4 Service communications.

We may send you important service notices, security alerts, verification requests, policy updates, and newsletters. Notices about your account, security, or legal rights are not marketing and you cannot opt out of them.

13.5 Marketing communications.

You may opt out of marketing communications (such as newsletters and promotional offers) at any time through the Platform settings or by following the unsubscribe instructions in the communication.

13.6 Electronic communications consent.

You agree that electronic messages from us (via the Platform, email, Milo, or push notifications) meet any legal requirement for written communication. This consent is given under applicable electronic-signatures and electronic-transactions law in your jurisdiction.

13.7 Notices to the Company.

Formal notices to the Company must be submitted via the legal-notice form at https://mail.corsairconnect.com/legal-notice.

14. Acceptable Use

14.1 General obligation.

You agree to use the Platform lawfully, ethically, responsibly, and in line with these Terms.

14.2 Prohibited conduct.

You must not:

(a) Engage in fraud, deception, misrepresentation, or dishonest conduct.

(b) Interfere with or attempt to undermine the security, integrity, or availability of the Platform.

(c) Use the Platform for unlawful activities, money laundering, terrorist financing, or to violate the rights of others.

(d) Try to access, use, or misuse accounts, data, or systems that do not belong to you.

(e) Distribute malware, viruses, or other harmful code through the Platform.

(f) Engage in market manipulation, wash trading, or artificial inflation of activity.

(g) Scrape, crawl, or systematically collect data from the Platform without our written permission.

(h) Use automated bots, scripts, or tools to interact with the Platform, except through features we have authorised.

(i) Impersonate any person, entity, or Company representative.

(j) Harvest, collect, or store personal information of other Users for unsolicited communications.

(k) Post or distribute unlawful, threatening, abusive, harassing, defamatory, obscene, or sexually explicit content.

(l) Post or distribute content that infringes the intellectual property rights of others.

(m) Bypass or try to bypass any access control, verification, or security measure.

14.3 Consequences.

Breaking these rules may result in: warnings, content removal, account suspension, permanent closure, forfeiture of balances (as far as the law allows), and referral to law enforcement or regulators.

15. Privacy and Data Use

15.1 Privacy Policy.

Our Privacy Policy (including Cookies) explains how we collect, use, share, keep, and protect Personal Data. The Privacy Policy is a standalone document that forms part of the Platform Documents and is available on the Platform.

15.2 Key data practices.

By using the Platform, you acknowledge that we collect and process:

(a) Data you provide — account registration details, verification documents, communications, and support inquiries.

(b) Usage Data — technical and behavioral data collected automatically during Platform use.

(c) Verification data — identity and address documentation for KYC/AML compliance.

(d) Security and fraud-prevention data — signals that help detect suspicious activity or account compromise.

(e) Transaction data — PRP purchases, wallet transactions, token activities, and payment records.

(f) Third-party data — information from verification providers, compliance partners, or service providers.

15.3 Legal bases.

We process Personal Data on the following grounds, as applicable: your consent, performing our contract with you, our legitimate interests (including security, fraud prevention, and service improvement), and meeting legal obligations. The Privacy Policy gives more detail on which ground applies to each type of processing.

15.4 Your rights.

Depending on where you live, you may have rights over your Personal Data, including the right to access, correct, delete, restrict, port, or object to its processing. You may also withdraw consent and lodge a complaint with a supervisory authority. To exercise your rights, submit a request through https://mail.corsairconnect.com/privacy-request.

15.5 Cookies.

We use cookies and similar technologies as described in the Privacy Policy. Where required by law, we obtain your consent before placing non-essential cookies. You can manage your cookie preferences through the cookie-consent mechanism on the Platform and through your browser settings.

15.6 International transfers.

We may transfer Personal Data across borders. Where the law requires it, we put appropriate safeguards in place as required by applicable data-protection law. The Privacy Policy gives more detail.

15.7 Data protection contact.

For data-protection inquiries, contact us via https://mail.corsairconnect.com/privacy-request.

16. Intellectual Property

16.1 Company ownership.

The Platform, its Content, and all intellectual property rights (including trademarks, trade names, logos, copyrights, patents, trade secrets, and proprietary technology) belong to the Company or its licensors. All rights not expressly granted are reserved.

16.2 Limited license to Users.

We give you a personal, non-exclusive, non-transferable, revocable, limited licence to access and use the Platform for its intended purpose while your account is active. This licence does not include any right to resell, sublicense, or commercially exploit the Platform or its Content.

16.3 Restrictions.

You must not:

(a) Copy, reproduce, modify, adapt, translate, or create works based on Platform Content without our written permission.

(b) Distribute, publicly display, or publicly perform Platform Content except where expressly allowed.

(c) Reverse engineer, decompile, disassemble, or try to extract the source code of the Platform, except where the law specifically allows it.

(d) Remove, alter, or obscure any copyright, trademark, or other proprietary notices on the Platform.

(e) Use the Company’s trademarks, trade names, or logos without prior written authorization.

(f) Register domain names, social media handles, or email addresses that include or are confusingly similar to Company trademarks.

16.4 Content takedown.

If you believe content on the Platform infringes your intellectual property rights, you may submit a notice to our copyright agent via https://mail.corsairconnect.com/legal-notice. We will respond to valid takedown notices in line with applicable intellectual property and content-moderation law.

16.5 Fair use.

Some limited uses of Platform Content may be allowed under applicable fair-use or fair-dealing laws. Any reproduction beyond fair use requires written approval from an Authorized Officer.

17. User Content

17.1 Your responsibility.

You are responsible for any User Content you upload, submit, or post on the Platform. User Content reflects the views of its author and does not represent the Company’s position.

17.2 License grant.

By submitting User Content, you grant the Company a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, display, distribute, and create derivative works of such content for Platform operations, marketing, support, and service improvement.

17.3 Your promises.

You confirm that:

(a) You have the rights needed to grant the licence in Section 17.2.

(b) Your User Content does not infringe the intellectual property, privacy, or other rights of any third party.

(c) Your User Content does not break any applicable law or these Terms.

17.4 Moderation.

We are not required to monitor User Content, but we may review, moderate, remove, or restrict access to User Content that breaks these Terms or applicable law, or that we reasonably consider harmful, misleading, or inappropriate.

17.5 No liability.

We are not responsible for any User Content or for any harm arising from User Content posted on the Platform.

18. Third-Party Services and Links

18.1 Third-party integrations.

The Platform may integrate with or link to third-party services, websites, payment processors, blockchain networks, and applications.

18.2 No responsibility.

We do not own, control, or run third-party services and are not responsible for their availability, accuracy, security, privacy practices, or performance. We do not endorse any third-party service, product, or content.

18.3 Separate terms.

Your use of third-party services is subject to their own terms, conditions, and privacy policies. We recommend reviewing those terms before use.

18.4 Third-party fees.

Third-party services may impose their own fees, charges, or requirements. We are not responsible for third-party fees.

18.5 Blockchain networks.

The Platform connects to public blockchain networks for Token functionality. We are not responsible for the operation, security, availability, or performance of any blockchain network. Blockchain transactions are processed by decentralised networks outside our control.

18.6 Product information.

When the Platform shows product or service information provided by third parties, we rely on the information those parties give us and do not independently check its accuracy.

19. Disclaimers

19.1 "AS IS" and "AS AVAILABLE."

THE PLATFORM AND SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND DEFECTS, WITHOUT WARRANTIES OF ANY KIND.

19.2 Warranty disclaimer.

As far as the law allows, we disclaim all warranties — express, implied, or statutory — including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

19.3 No guarantee of operation.

We do not guarantee that the Platform will:

(a) Operate without interruption, delay, or error.

(b) Be available at any particular time or from any particular location.

(c) Be free of viruses, malware, or other harmful components.

(d) Produce accurate, reliable, complete, or current results.

(e) Meet your specific requirements or expectations.

19.4 No professional advice.

Nothing on the Platform is legal, financial, accounting, tax, investment, risk-management, environmental, or any other professional advice. Get qualified professional advice before making decisions based on Platform content.

19.5 Environmental claims.

While we work to ensure the Plastic Removal Service meets its stated environmental goals, we do not guarantee specific environmental outcomes, timelines, or long-term impact. Plastic Neutrality Certificates and CSR Tokens are provided "as is" for informational and recognition purposes. They are not a guarantee of environmental impact or financial value.

19.6 Token disclaimer.

Tokens do not represent ownership interests and do not give you any right to dividends, profits, or a share of the Company’s or CGI’s revenues. We do not control Token value on any secondary market and do not guarantee that a market for Tokens exists or will exist. Any reliance on Tokens for financial purposes is at your own risk.

19.7 Service delivery.

We do not guarantee a specific timeline for plastic removal. Removal is a physical process dependent on partner capacity, environmental conditions, and operational factors. CSR Tokens are distributed as removal is confirmed — not at the time of purchase.

19.8 Errors and omissions.

While we try to keep Platform information accurate and current, we do not guarantee that everything is correct, complete, or up to date. We may correct errors, including pricing and availability errors, without liability.

19.9 Mandatory rights preserved.

Nothing in this Section limits any rights that cannot be waived under mandatory consumer-protection laws in your jurisdiction. Where such laws apply, these disclaimers apply only as far as the law allows.

20. Limitation of Liability

20.1 Excluded damages.

As far as the law allows, neither the Company nor its Related Parties will be responsible for any indirect, incidental, consequential, special, exemplary, or punitive damages — including loss of profits, loss of data, business interruption, personal injury, or loss of privacy — arising from your use of or inability to use the Platform, regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise), even if we were warned that such damages might occur.

20.2 Specific exclusions.

In addition, we are not responsible for damages resulting from:

(a) Unauthorized access to or use of your account, data, or information.

(b) Hacking, security breaches, or cyberattacks affecting the Platform.

(c) Failures, malfunctions, or defects in hardware, software, or third-party systems.

(d) Network outages, disruptions, or connectivity failures (whether temporary or persistent).

(e) Actions or omissions of third-party service providers, blockchain networks, or payment processors.

(f) Loss of Tokens, funds, or data due to incorrect wallet addresses, lost credentials, or user error.

(g) Token value fluctuations or the absence of a secondary market for Tokens.

(h) Delays in Service delivery or environmental outcomes.

20.3 Liability cap.

Our total combined liability under these Terms will not exceed the greater of:

(a) The amount you paid to us in the three (3) months immediately preceding the event giving rise to the claim, or

(b) One hundred US dollars (US$100), unless a different limit is required by law.

20.4 Jurisdictional variations.

Some jurisdictions do not allow the exclusion of implied warranties or limits on liability for certain damages. In those jurisdictions, our liability is limited as far as the law allows.

20.5 Mandatory law.

Nothing in this Section limits liability for: death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or anything else that the law does not allow us to limit or exclude.

21. Indemnification

21.1 Your obligation. You agree to indemnify, defend, and hold harmless the Company and its Related Parties against all liabilities, claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

- (a) Your use of the Platform or Service

- (b) Your breach of these Terms or any Platform Document

- (c) Your violation of applicable law or the rights of any third party

- (d) Your negligence or misconduct

- (e) User Content you submit

- (f) Any claim by a third party arising from your Platform activities

21.2 Defence and control. The Company may take over the defence and control of any claim covered by this indemnity. You agree to cooperate with the Company’s defence of such claims.

22. Changes to These Terms

22.1 Right to amend. We may update these Terms periodically to reflect changes in law, regulation, Platform features, business practices, or security requirements.

22.2 Notice of material changes. For material changes, we will provide at least seven (7) days’ advance notice before the updated Terms take effect. Notice may be provided via the Platform, email, Milo, or other reasonable means. We will identify material changes in the notice.

22.3 Non-material changes. Minor changes (such as corrections, formatting, or clarifications that do not meaningfully affect your rights) may take effect when published, without advance notice.

22.4 Acceptance. If you continue using the Platform after an update takes effect, that counts as your acceptance of the revised Terms. If you disagree with a material change, you must stop using the Platform and close your account before the effective date.

22.5 Change log. We may publish a change log or summary of major updates on the Platform for clarity.

22.6 No retroactive reduction. Changes to these Terms will not retroactively reduce your accrued rights under the previous version, except where required by law.

23. Governing Law and Dispute Resolution

23.1 Governing law. These Terms are governed by the laws of the jurisdiction in which the Company’s registered office is located. Where mandatory local laws in your jurisdiction confer rights that cannot be excluded or overridden, those rights are preserved.

23.2 Informal resolution first. Before starting any formal dispute process, you agree to first try to resolve any dispute informally by contacting us through Milo or the legal-notice form. We will try to resolve your concern promptly and in good faith.

23.3 Formal dispute resolution. If informal resolution is unsuccessful within thirty (30) days, the dispute will be resolved through the process described in your applicable Regional Annex (Section 25), which may include arbitration, mediation, or court proceedings.

23.4 Class action waiver. As far as the law allows, you and the Company each give up the right to take part in a class, collective, consolidated, or representative action. Claims must be brought individually.

23.5 Jury trial waiver. As far as the law allows, you and the Company each give up the right to a jury trial for any dispute under or related to these Terms.

23.6 Time limit for claims. As far as the law allows, any claim must be brought within one (1) year from the date of the conduct that gave rise to it. You waive any limitation period that would otherwise allow a longer timeframe, except where the law does not allow that waiver.

23.7 Injunctive relief. Nothing in this Section stops the Company from asking a court for urgent relief (such as an injunction) to protect intellectual property, confidential information, Platform security, or to prevent ongoing harm.

23.8 Small claims. Nothing in this Section stops either party from bringing a claim in small-claims court, if the law allows it and the claim falls within that court’s limits.

24. Suspension and Termination

24.1 Company’s right to suspend. We may suspend your access to the Platform, in whole or in part, at our sole discretion. We will act fairly when doing so. Where reasonably possible, we will tell you about the suspension and the reasons for it.

24.2 Company’s right to terminate. We may close your account and end your access to the Platform at our sole discretion. We will act fairly when doing so. Where reasonably possible, we will tell you about the termination and the reasons for it. We may act immediately without notice if needed to prevent ongoing harm, address fraud, or meet legal obligations.

24.3 Your right to close. You may close your account at any time through the Platform or via Milo, provided you verify your identity and settle any outstanding obligations (including pending transactions, chargebacks, and compliance holds).

24.4 Effects of termination. When your account is terminated or closed:

- (a) Your right to use the Platform ends immediately.

- (b) You must stop using all Company materials, branding, and intellectual property.

- (c) We may keep data as required by law or for legitimate business purposes (audit, compliance, dispute resolution).

- (d) You may withdraw eligible wallet balances within a reasonable period (as communicated to you), subject to applicable fees, holds, and verification requirements.

- (e) Where the law allows, we may use remaining balances to cover losses, chargebacks, or obligations caused by your violations.

- (f) Where the law allows, balances below the applicable withdrawal threshold may be forfeited if your account was terminated for misconduct.

24.5 Survival. Provisions about intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, privacy, confidentiality, and any other provisions that by their nature should continue, will survive termination.

25. Regional Annexes

25.1 General Principles

25.1.1 Single governing law. As stated in Section 23.1, these Terms are governed by the laws of the jurisdiction in which the Company’s registered office is located. This applies regardless of where the User is located.

25.1.2 Mandatory local rights preserved. Where mandatory laws in your jurisdiction give you consumer-protection, data-protection, privacy, or other rights that cannot lawfully be removed or overridden by contract, those rights are preserved. Nothing in these Terms is intended to take away any right that the law does not allow us to take away.

25.1.3 Consent to immediate performance. The Plastic Removal Service starts immediately when you purchase a PRP. During the purchase flow, you expressly agree to the Service beginning straight away and accept that this removes any right of withdrawal that would otherwise apply under consumer-protection laws in your jurisdiction.

25.1.4 Unfair terms. If any part of these Terms is found to be unfair or unenforceable under mandatory law in your jurisdiction, that part will not apply to you to the extent the law requires. The rest of these Terms remains in full effect.

25.2 United States

25.2.1 Arbitration.Any dispute that cannot be resolved through good-faith negotiation or informal resolution (Section 23.2) will be settled by binding arbitration run by a recognised arbitration body agreed by the parties (or, if they cannot agree, appointed by the court). The arbitration will take place in your county of residence or by remote hearing, unless you and the Company agree otherwise.

25.2.2 Arbitration opt-out. You may opt out of the arbitration and class-waiver provisions within thirty (30) days of first accepting these Terms by submitting a written request via https://mail.corsairconnect.com/legal-notice. Opting out does not affect any other provision of these Terms.

25.2.3 Filing procedure. To start arbitration, submit a written demand to the designated arbitration body and send a copy to the Company through https://mail.corsairconnect.com/legal-notice. The arbitration body’s rules will govern fees and procedure.

25.2.4 Small claims. Nothing in this Section prevents either party from bringing a claim in smallclaims court, if the claim falls within the court’s jurisdictional limits.

25.2.5 Consumer rights. Where mandatory US federal or state consumer-protection laws give you rights that cannot be removed by contract, those rights are preserved. Our liability is limited as far as the law allows.

25.2.6 State privacy rights. You may have rights under your state’s privacy law, including access, deletion, correction, and opt-out rights. These are described in the Privacy Policy and can be exercised at https://mail.corsairconnect.com/privacy-request.

25.3 European Union

25.3.1 Consumer protections. Where mandatory EU consumer-protection laws in your country give you rights that cannot be removed by contract, those rights are preserved.

25.3.2 Digital services. Where EU digital-services rules apply, we will provide notices, contentmoderation information, and access in line with those rules.

25.3.3 Dispute resolution. EU consumers may resolve disputes through any dispute-resolution mechanism available under applicable EU consumer-protection law in their country of residence.

25.3.4 Data protection. Your data-protection rights (including access, correction, deletion, restriction, portability, objection, and the right to lodge a complaint with your local supervisory authority) are described in the Privacy Policy

25.4 United Kingdom

25.4.1 Consumer protections. Where mandatory UK consumer-protection laws give you rights that cannot be removed by contract, those rights are preserved

25.4.2 Digital content quality. Under UK consumer-protection law, digital content must be of satisfactory quality, fit for purpose, and as described. If digital content is faulty, you may be entitled to a repair, replacement, or price reduction.

25.4.3 Data protection. Your data-protection rights are described in the Privacy Policy. You may lodge a complaint with the relevant supervisory authority.

25.5 Canada

25.5.1 Consumer protections. Where mandatory Canadian federal and provincial consumerprotection laws give you rights that cannot be removed by contract, those rights are preserved.

25.5.2 Privacy. Your privacy rights under applicable federal and provincial privacy law are described in the Privacy Policy.

25.6 Asia-Pacific

25.6.1 Consumer protections. Where mandatory consumer-protection or data-protection laws in your country give you rights that cannot be removed by contract, those rights are preserved.

25.6.2 Regulatory compliance. You agree to comply with all local laws and regulations relevant to your use of the Platform.

25.6.3 Country-specific requirements. Where the Platform operates in a jurisdiction with specific regulatory requirements, additional terms may apply. These will be communicated to you during registration or through the Platform.

26. Miscellaneous

26.1 Assignment. We may transfer these Terms and our rights and obligations to an affiliate or successor without your consent. If you disagree with such a transfer, you may close your account. You may not transfer these Terms or any rights under them without our written consent.

26.2 Severability. If a court or authority finds any part of these Terms invalid, illegal, or unenforceable, that part will be adjusted as little as possible to make it enforceable while keeping its original intent. If it cannot be adjusted, that part will be removed, and the rest of these Terms stays in full effect.

26.3 Waiver. If we do not enforce any part of these Terms on a particular occasion, that does not mean we give up the right to enforce it later. Waiving one breach does not waive any future breach or any other part of these Terms.

26.4 No agency. These Terms do not create any employment, agency, partnership, joint venture, or franchise relationship between you and the Company.

26.5 No third-party beneficiaries. Except where expressly stated (such as Related Parties in dispute-resolution contexts), these Terms do not create rights for anyone other than you and the Company.

26.6 Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, epidemics or pandemics, power or network failures, government actions or orders, labour disputes, war, civil unrest, cyberattacks, supply-chain disruptions, or third-party service disruptions. We will make reasonable efforts to reduce the impact and will resume normal operations as soon as possible.

26.7 Language. The English-language version of these Terms is the official version. If there is any difference between the English version and any translation, the English version wins. Translations are provided for convenience only.

26.8 Headings. Section headings are for convenience only and do not affect interpretation.

26.9 Notices. All formal notices under these Terms must be in writing. Notices from the Company may be delivered via the Platform, Milo, or push notifications. Notices to the Company must be submitted through Milo or the appropriate form: legal notices via https://mail.corsairconnect.com/legal-notice, privacy and data requests via https://mail.corsairconnect.com/privacy-request, and security reports via https://mail.corsairconnect.com/security-alert.

26.10 Cumulative remedies. The rights and remedies in these Terms are in addition to — not instead of — any rights or remedies available at law or in equity.

26.11 Survival. Sections 2 (Definitions), 6 (Sanctions), 8 (Tokens — risk acknowledgment and disclaimers), 15 (Privacy), 16 (Intellectual Property), 17 (User Content — license grant), 19 (Disclaimers), 20 (Limitation of Liability), 21 (Indemnification), 23 (Governing Law and Dispute Resolution), and 26 (Miscellaneous) survive termination or expiration of these Terms.